At PM&E, our core business revolves around providing comprehensive Contractual Monitoring Services to ensure that your project’s contractual obligations are met, and any potential issues are proactively managed.

Our services are designed to support clients in identifying, addressing, and resolving any discrepancies that may arise during project execution, preserving the contractual balance and avoiding disputes. We take a structured approach to managing claims, combining experience-based problem-solving with the best practices of Project Management.

Our team’s expertise in managing contractual risks and claims ensures that potential issues are being effectively monitored and managed. With a proactive and structured approach, PM&E supports you from start to finish, ensuring the long-term success of your Project.

Our Approach to Contractual Monitoring

Contractual Monitoring involves continuous oversight and control of key project parameters to quickly identify the root causes of any deviations from the contract’s baseline.
Our goal is to deliver timely solutions, from identifying potential issues to implementing corrective actions and achieving resolution.

The outcomes of our monitoring activities form the basis for strategies that restore balance to the contract, ensuring that problems are addressed swiftly and effectively.

Our Service Process

Our Contractual Monitoring Service is delivered in three key phases, each designed to meet the specific needs of your project:

We begin by thoroughly analysing the contractual framework, including the contract terms, project scope, schedule, production curves, and any potential risks. Our team also conducts strategic planning sessions to align on the client’s objectives and the project’s requirements.

In this phase, we actively monitor and control project data to ensure real-time tracking of performance indicators. Key activities include:

  • Continuous collection of relevant data, such as correspondence, meeting minutes, schedules, accounting documentation, labour and resources effort, disagreements and claims.
  • Regular engagement with the client through meetings and site visits to gain a clear understanding of any emerging issues.
  • Ongoing development of monitoring reports and documentation to track the evolution of issues that may impact project outcomes.

Based on insights gained from the previous phases, we provide operational support in the form of corrective action proposals tailored to your project’s needs, such as:

  • Drafting communications, notifications, or claims related to time extensions, unforeseen events, compensation requests, or damages – preparing for the potential initiation of legal disputes.
  • Assisting in the preparation of formal documentation arising from events or circumstances that have adversely affected the contract (e.g., claims, contract amendments or addenda, penalties, terminations).
  • Ongoing updates to litigation documents as new challenges arise, ensuring that any evolving issues are thoroughly addressed.
  • Collecting all supporting documentation required for the corrective actions we implement.

Additional Contractual Monitoring Services

In addition to our standard Contractual Monitoring Services, PM&E offers a range of tailored services designed to meet the specific needs of our clients. These supplementary services can be customised to address unique project requirements and ensure comprehensive support throughout the project lifecycle.

Our Additional Services Include:

  • Assistance with Extrajudicial Dispute Management We offer support in managing disputes outside of the courtroom, through various forms of conflict resolution, such as settlement agreements, mediations, amicable agreements, or Technical Advisory Boards. Our expertise includes drafting documents such as technical opinions and analyses, legal queries, result estimations, and any other relevant documentation to support the dispute resolution process.
  • Support for Updating or Developing Work Schedules We assist in the creation or revision of work schedules to objectively represent the risks and impacts associated with known or emerging issues that may hinder project progress. Our goal is to quantify the effects of these obstacles on the overall project, ensuring a clear understanding of potential delays and their implications on project timelines.